Too many raw alerts
Channels spike simultaneously and teams waste hours sorting duplicate noise.
Detect early signals before they become campus crises.
Narrative helps higher-ed communications and student affairs teams detect risk, understand impact, and coordinate response from one daily intelligence workflow. FERPA-aligned controls and tenant isolation are built in.
Signal Detection
Track forums, local news, and social channels with campus-specific watchlists.
Risk Understanding
Convert noise into structured narrative clusters with severity and confidence.
Response Enablement
Move quickly with draft talking points, owner handoffs, and action checklists.
The Problem
Campus teams are overloaded, but leadership still expects clear answers fast.
Most tools produce more alerts, not more clarity. Communications teams are left triaging scattered updates while time-sensitive decisions are still pending.
Context arrives too late
By the time risk is obvious, narratives have already spread to students and families.
Response planning is manual
Staff assemble updates by hand instead of shipping informed guidance quickly.
How Narrative Works
Detect -> Understand -> Respond
A lightweight operating rhythm your campus can rely on every day.
Step 1
Detect
Catch early narrative movement
Collect and de-duplicate signals from your configured source mix.
Watchlist + source spike summary
Step 2
Understand
Score impact and urgency
Cluster related posts and label narrative risk by likely campus impact.
Narrative cluster card with severity
Step 3
Respond
Ship aligned response guidance
Generate talking points and action recommendations for campus stakeholders.
Draft response brief + owner checklist
Outcome Suites
Purpose-built modules for higher-ed communications operations
Use one workflow across reputational, safety, and student-experience incidents.
Narrative Monitoring
Track external and student-origin signals tied to your institution.
- Source coverage map
- Emerging topic detection
- Daily executive summary
Risk Prioritization
Highlight which narratives need immediate coordination and ownership.
- Severity scoring
- Escalation-ready alerts
- Impact trend snapshots
Response Workflows
Coordinate language, stakeholders, and next actions in one place.
- Draft talking points
- Approval handoff flow
- Response timeline logging
Leadership Briefing
Equip cabinet and dean-level leaders with concise situational context.
- Morning brief package
- Weekly pattern rollup
- Decision-support notes
Pricing
Plans for campuses at different operating maturity levels
Start with one team or deploy across your institution. Demo first to scope fit.
Campus Starter
For focused communications teams getting their first narrative workflow live.
$499/month
- Up to 3 monitored narratives
- Daily intelligence brief
- Email alert delivery
- 3 team seats
No credit card required • Work/edu email required
Campus Pro
For cross-functional teams coordinating student affairs and communications.
$1,299/month
- Up to 12 monitored narratives
- Daily + urgent brief cadence
- Slack notifications
- 10 team seats
- Priority onboarding
No credit card required • Work/edu email required
Enterprise
For multi-campus or system-level teams requiring governance and scale.
Custom
- Unlimited narrative coverage
- Role-based permissions
- SSO/SAML support
- Dedicated success partner
See what your team could brief tomorrow morning.
Book a walkthrough to review your campus use case and receive a sample Narrative operating plan.
Prefer email? hello@narrative.com